Effective

At HerboCare Hospital, we strive to deliver your products promptly and securely. Below are our guidelines and policies regarding shipping and delivery:

Order Processing

• All confirmed orders are processed within 2 to 4 working days.

• Orders placed on weekends or holidays will be processed on the next business day.

• You will receive a confirmation email with a tracking number once your order has been dispatched.

Estimated Delivery Time

• Delivery times vary depending on your location.

  • Within India: 4 to 7 business days.

  • Remote or rural areas may take slightly longer.

Shipping Charges

• Shipping costs are calculated at checkout based on your location and order weight.

• Free shipping offers (if applicable) will be clearly mentioned during the promotion period.

Delays and Issues

• While we work with trusted courier partners, delays may occur due to weather, strikes, or other unforeseen circumstances.

• We are not responsible for delays once the product is handed over to the courier service.

Incorrect or Incomplete Address

• Customers are responsible for providing accurate shipping details.

• HerboCare Hospital is not responsible for failed deliveries due to incorrect or incomplete addresses.

International Shipping

• At this time, we ship only within India. Please contact us for any special requests.

⚠️ Important Reminder: We follow a strict No Return and No Refund policy. Please double-check your order and address before confirming your purchase.