Effective

Due to the personalized and consumable nature of the products and treatments offered at HerboCare Hospital, we have a strict No Refund Policy.

All Sales Are Final

Once a product or service has been purchased, we cannot offer any refunds, regardless of:

• Change of mind

• Dissatisfaction with results (as responses may vary from person to person)

• Late delivery due to courier delays

• Product unboxing or minor packaging damage during shipping

We ensure all products are checked and packaged securely before dispatch. However, if you receive a damaged or incorrect product, please contact us within 24 hours of delivery for review. While refunds are not offered, we may consider replacing the item at our discretion.